For one of our clients, a technology company and their multinational support team, we are looking for several Technical Support Engineers in Timisoara.

Duties and responsibilities:

• Process tickets from internal or external clients
• Install and configure applications
• Debug system issues parsing OS and application logs, debugging PHP scripts
• Identify and solve software, hardware, configuration and connectivity issues in the system
• Report any application bugs to the development team
• Write shell scripts
• Configure and debug Linux cronjobs

Qualifications:

• License in IT
• Good knowledge in Windows and Linux configuration
• Basic PHP scripting knowledge
• Availability for a flexible working schedule, including weekends
• Autonomous and resourceful
• Fast learner, proactive
• Organized
• Team player
• Proven judgment to evaluate importance and impact of bugs
• Basic understanding of software development lifecycle
• Strong communication abilities (English)